Terms of Service

These Terms of Service (“Terms”) govern access to and use of Fleetvinx websites, applications, and related services (the “Service”).

By creating an account, booking a demo, or using the Service, you agree to these Terms. If you use Fleetvinx on behalf of a company, you represent that you have authority to bind that company.

Fleetvinx provides fleet management software including live tracking, trip history, geofencing, alerts, reporting, user administration, and related features.

Features may vary by plan, configuration, partner/white-label deployment, and device capability.

We may update, improve, or discontinue parts of the Service with reasonable notice where practical.

You are responsible for maintaining the confidentiality of login credentials and for activity under your account.

Customer administrators are responsible for inviting users, assigning roles, and ensuring access is appropriate for their organization.

We may suspend access for security risks, unpaid invoices, abuse, or material breach of these Terms.

You retain rights to your organization data. You grant Fleetvinx a license to host, process, and display that data as needed to provide the Service.

You are responsible for the lawfulness of tracking vehicles, assets, and personnel in your jurisdiction, including any required notices or consents.

You must not upload unlawful, infringing, or harmful content, or attempt to disrupt the Service.

Fleetvinx may integrate with GPS devices, SIMs, maps, email providers, and other third-party services. Those providers have their own terms and availability.

Device hardware, connectivity, and GPS accuracy are outside Fleetvinx’s sole control and can affect Service quality.

Paid plans are billed according to the commercial terms presented at purchase or in an order form (for example per-vehicle monthly pricing).

Unless otherwise agreed, fees are non-refundable once a billing period starts.

Free trials, if offered, may be limited in duration, features, or capacity. We may modify or end trial offers prospectively.

Taxes may apply based on your location and billing details.

You may not reverse engineer the Service except where permitted by law, probe systems without authorization, misuse APIs, or use Fleetvinx to violate privacy, transport, labor, or other laws.

You may not resell the Service except under a written partner/white-label agreement.

Fleetvinx and its licensors own the software, branding, documentation, and related IP. These Terms do not transfer ownership to you.

Feedback you provide may be used to improve the Service without obligation to you.

Each party may receive confidential information from the other. The receiving party will protect it with reasonable care and use it only for performing under these Terms, except for information that is public, independently developed, or required to be disclosed by law.

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant uninterrupted or error-free operation, or that location data will be complete or precise at all times.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, FLEETVINX WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA, OR GOODWILL.

OUR TOTAL LIABILITY ARISING OUT OF THESE TERMS WILL NOT EXCEED THE AMOUNTS PAID BY YOU TO FLEETVINX FOR THE SERVICE IN THE TWELVE (12) MONTHS BEFORE THE CLAIM.

You will defend and indemnify Fleetvinx against claims arising from your use of the Service, your fleet data, your users’ actions, or your violation of these Terms or applicable law.

Either party may terminate for material breach if not cured within a reasonable period after notice.

Upon termination, your right to access the Service ends. We may delete or retain data as described in our Privacy Policy and any order form.

These Terms are governed by the laws of India, without regard to conflict-of-law rules, unless a signed order form states otherwise.

Courts in India shall have exclusive jurisdiction, subject to any mandatory consumer protections that apply.

We may update these Terms by posting a revised version on this page. Continued use after the effective date constitutes acceptance of the updated Terms.

Fleetvinx Legal

Email: info@fleetvinx.com

Web: https://fleetvinx.com/contact